If you are seeking confidential, impartial, and informal assistance from a University Ombudsperson, please review the options below for scheduling an initial appointment.
For your convenience, the Ombuds Office allows appointment scheduling via Calendly and phone. When scheduling by Calendly, please be sure not to include any details about the topic of your visit in your reservation.
Book virtual and phone appointments via Calendly or call us at (703)993-6596.
Calling is always a good way to schedule an appointment. If the Ombuds is not available and you wish to leave a message, please leave your name and phone number only. We’ll contact you as soon as possible.
To schedule an in-person appointment on the Mason Square or Science and Technology campuses please call (571)454-4460
For in-person meetings on the Fairfax Campus, book via Calendly or call (703)993-6596.
Disclaimer
The Office of the University Ombudsperson at Mason practices in accordance with the International Ombudsman Association Code of Ethics and Standards of Practice. Communication with the Ombuds is confidential and off-the-record and does not constitute notice to the institution. Privacy cannot be assured in e-mail communications; recording conversations is inappropriate and not consented to. Calling the Ombuds confidential line is the securest communication method (571) 454-4460.
Because the Office is a purely voluntary resource established based on the principles of informality, neutrality, independence, and confidentiality described in this Charter, those using the Office will be understood to have agreed to abide by these principles and this Charter and not call the University Ombuds or anyone from the Office to testify or produce documents relating to confidential communications in any legal, administrative or other proceeding.